At A Glance
Unit Standard: N/A
1 day or tailored to suit
At your place, ours or online
The Principles of Communication
One of our most hotly requested topics – applied workplace communication is a skill that when mastered, can single-handedly improve productivity, safety and employee engagement in your workplace. This programme takes challenges in your workplace around communication shortfalls, and delivers real strategies and techniques for improvement.
Effective communication is an essential skill to achieve productivity goals and maintain strong working relationships at all levels within your organisation.
For Effective Communication we must:
- Define company goals and expectations
- Deliver your message clearly
- Choose your channel carefully
- Keep everyone in the loop
- Actively listen
- Show empathy
Key Learning Outcomes
At the end of the programme participants will develop the skills to: